Terms of Use



1.1 The General Terms and Conditions shall apply to contracts for the rental of vacation apartments for accommodation purposes as well as to all other services and deliveries provided by the lessor to the lessee.

1.2 Subletting or re-letting of the vacation home provided as well as its use for other than residential purposes shall require the prior written consent of the lessor.


Bookings of the vacation apartments are made in written form, verbally, by telephone, via the booking program on the website or other portals. The booking of the vacation apartment is legally binding upon completion of the booking process and obtainment of the receipt of the booking confirmation, or after payment has been made. By booking, the tenant agrees to the General Terms and Conditions as well as the house rules of the landlord.


The payment of the rent is due 14 days before the beginning of the rental period. If there are less than 14 days between the day of conclusion of the contract and the day of the beginning of the rental period, the entire amount is to be transferred immediately to the named account after the conclusion of the contract. If no payment has been received by the provider on the due date and the payment is not made even after a reasonable grace period has been set, the provider is entitled to withdraw from the contract.

We only accept payments by bank transfer, PayPal, and credit card. The amount due can be paid by bank transfer / PayPal to the following account.

Bank transfer:


Vereinigte Sparkassen Ansbach


IBAN: DE91765500000009265844


The check-in of the accommodation RHEIN-SUITES BOPPARD is from 15:00 until 16.00 and the check-out is until 11:00. If the check-out time is not respected and there is no other (verbal or written) agreement, an additional fee of 50,00 € will be charged.


5.1 The use of the apartment is reserved for the guests notified to the landlord at the time of booking. If the object is used by more persons than agreed, a separate fee is to be paid according to the price list. Subletting and transfer of the apartment to third parties is not allowed. The rental agreement may not be passed on to third parties.

5.2 In the event of violations of the GTCs or the house rules, the landlord is entitled to terminate the rental relationship immediately and without notice. There is no legal claim to repayment of the rent or compensation.


The vacation apartment is handed over by the landlord in a cleaned condition. If defects exist or occur during the rental period, the landlord must be informed immediately. The tenant is liable for any damage caused by him/her to the rental object as well as to the inventory. The RHEIN-SUITES BOPPARD works with a wireless, intelligent, and keyless access system. Please never give the keys out of your hand. Loss of keys must be reported immediately and the guest is liable up to the replacement cost. In case of use of the apartment contrary to the contract, such as subletting, overcrowding, disturbance of the peace of the house as well as non-payment of the full rent, the contract can be terminated without notice by the landlord. In this case, any payments already made by the tenant remain with the landlord. Should the tenant wish to make use of his liability insurance for a possible settlement of damages, this must be communicated to the landlord, stating the name and address, as well as the insurance policy number of the insurance company. The inventory is to be treated appropriately and is only intended to remain in the vacation apartments. The moving of furnishings is prohibited. Before handing over the rental object to the tenant, our service staff will check all inventory/equipment based on an inventory/equipment list. This inventory/equipment list is available in the apartment for inspection. If we receive no feedback on deviations of the listed inventory/equipment 24 hours after the handover of the rental property, it is considered to be handed over completely and faultlessly; All inventory/equipment such as bed linen, towels, decorative items, books, etc. may not be stolen from the apartment; The tenant is liable for non-existent/used inventory/equipment in the amount of the replacement costs.


The tenant shall allow the landlord access to the leased premises, even within the lease term, should emergencies, inspections or repairs/maintenance be required. The lessor shall give 8 hours notice of necessary access to the leased premises (except in the event of an emergency).


Bringing pets is not allowed. After consultation with the landlord, dogs are allowed in selected apartments of RHEIN-SUITES BOPPARD. There is an additional cost of 15,00 € per dog and night.


If the tenant cancels the contract before the start of the rental period, the following cancellation fees will apply: + up to 14 days before the beginning of the rental period no cancellation fees. + from 13 days before the beginning of the rental period 100% of the total rental price. The landlord reserves the right to cancel the rental period prematurely, should house rules be disregarded.


The lessor reserves the right to withdraw from the rental contract in cases of force majeure or other unforeseeable circumstances that make the fulfilment of the rental contract impossible. In this case, the liability is limited to the refund of the rental price. In the case of a justified withdrawal, the renter has no claim for damages. Liability for travel and hotel expenses is excluded.


The lessor is liable within the scope of due diligence of a prudent businessman for the proper provision of the rental object. Liability for possible failures or disturbances in water or electricity supply as well as events and consequences due to force majeure are hereby excluded. The landlord is only liable for objects brought in by the guest within the scope of the legal regulations.


12.1 The lessor maintains internet access via WLAN in his vacation property. The lessee shall receive the access information from the lessor upon arrival. The lessor shall allow the lessee to share use of the WLAN access for the duration of the lessee's stay in the rented property.

12.2 Should the lessor become aware of the illegal use of the WLAN access (file sharing, pornography, or similar) by the lessee, he will immediately exclude the joint use of the Lessee and inform the authorities about the abuse.

12.3 The lessor shall not be liable to the lessee for disturbances of the WLAN access. The lessor is entitled to restrict the scope of use of the lessee's WLAN access at any time.

12.4 The lessor assumes no liability for any damage (malware or similar) caused by the use of the WLAN access. The lessee shall independently ensure the security of its data.

12.5 If the lessee makes use of chargeable services or the like via the WLAN, the lessee shall fully assume the costs incurred for this.


Agreements deviating from the GTC must be made in writing. Verbal agreements have not been made.


Should one or more provisions of these GTC become invalid, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by a valid provision that comes as close as possible to the economic purpose pursued by the invalid provision.

Hamburg, 01.01.2022